SEND: Why People Email So Badly and How to Do It Better (Vintage) send emails

Deliver: Why Folks Electronic mail So Badly and How to Do It Far better (Classic)send email messages


Send—the basic guidebook to e-mail for office and home—has turn into indispensable for visitors navigating the impersonal, and at instances mind-boggling, world of electronic communication. Crammed with genuine-lifestyle e mail results (and horror) stories and a prosperity of useful and entertaining examples, Send dissects all the main minefields and pitfalls of electronic mail. It provides obvious policies for constructing successful email messages, for handheld etiquette, for managing the “emotional e mail,” and for navigating all of today’s hot-button problems. It delivers

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